Error: Message cannot be routed

I just took over "ION" admin responsibility at my job and am quite new

I'm receiving error below.  

What does error mean and where do I go to resolve?

Event Details

Event Type
Message cannot be routed
Event Description
No destination found for message ‘infor.eam.lirream-eam_prd.LIRREAM.Sync.MaintenanceOrder.162218.1.1565604866000’.
Event Date-Time
Aug 12, 2019, 6:14:57 AM
Destinations
default

 

The message enters ION successfully.

Event Details
Event Type
Message entered ION
Event Description
Message ‘infor.eam.lirream-eam_prd.LIRREAM.Sync.MaintenanceOrder.162218.1.1565604866000’ received to be dispatched.
Event Date-Time
Aug 12, 2019, 6:14:57 AM
Tenant
LIRREAM
From Logical Id
lid://infor.eam.lirream-eam_prd
Message ID
infor.eam.lirream-eam_prd.LIRREAM.Sync.MaintenanceOrder.162218.1.1565604866000
DocumentName
Sync.MaintenanceOrder
ToLogicalId
lid://default
WasProcessed
0
PrimaryKey
91210

  • Hello,

    A Sync.MaintenanceOrder has been sent from EAM but ION did not find any destination point for this document.

    Can you share your document flow ? This is the place where you define what enters in ION from which apps and where it should go.